Shipping & Returns
Hill Shot Golf, LLC is committed to customer satisfaction! If, for any reason, you are not satisfied with your golf training aid purchased from this website, you can call us to get a return authorization within 30 days. In most cases we will provide a full refund minus a 15% restocking fee on non-defective returns and less return S&H. Products without an RA# (return authorization number) may cause confusion and the return shipment may be refused - please call us if you have a problem with your product. We will do everything we can to try to solve the problem to your satisfaction. All returns are subject to evaluation before issuing credit. Please keep the box the training aid arrives in for 30 days for any possible return because the shipper will not pick the product up for return shipment without packaging.
Hill Shot Golf, LLC
13209 Creekview Rd.
Prospect, KY 40059
Tel: (877) 445-5746
When you place an order on our secure site, we will be notified and sent an e-mail confirmation with your order number within 1 business day. Orders will be shipped via FedEx and may be tracked on-line using the link provided in the confirmation e-mail.
We do the best we can to estimate shipping charges, so please use the charges provided as a guideline. Please contact us by telephone for shipping information if you are placing your order outside the U.S. and Canada. On all international orders, any additional charges, including, but not limited to, taxes, duties and fees, are the sole responsibility of you, the customer.
If you have any questions or comments, please call us during the week (9-5 EST) to speak with us or e-mail our customer service department at firstname.lastname@example.org.
Thank you for the opportunity to serve you! ** Hill Shot Golf, LLC **
Please Note: Some expanding and contracting of plastic is normal for the HillShot Golf Trainer.
Hill Shot Golf, LLC is strongly committed to protecting your privacy and the security of your personal information. We use the information we collect to service your orders and to make improvements to our web site. Please review the following policy information to learn how Hill Shot Golf, LLC protects your personal information. If you have any questions, contact us at email@example.com.
How does Hill Shot Golf, LLC protect customer information?
When you place an order with Hill Shot Golf, LLC through the web site, your information is transmitted over a secure server. Your online transactions with Hill Shot Golf, LLC automatically take place on a secure server. All information is encrypted before it is transmitted using SSL technology. Once your credit card is processed we do not retain your credit card number in plain text, an added measure of security for your credit information.
What information is being collected?
When you browse the HillShotGolf.com web site you do so anonymously. When you order we need to know your name, email address, mailing address, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
We do not collect personal or business information on HillShotGolf.com visitors unless it is voluntarily provided. Hill Shot Golf, LLC may use any information collected from you with your permission to gain a better understanding of products and the services our customers are interested in. We use this information to help us serve you better.
We may use this information to occasionally notify you about updates to HillShotGolf.com. If you wish to be removed from our mailing list, please email us at firstname.lastname@example.org.
What about the privacy of my personal information? Will the information be sold to third parties?
We will not sell, trade, rent, or give individually identifying information to third parties without your permission. Hill Shot Golf, LLC uses the personal information collected from you in the order process to help us deliver your order, to contact you about your order if we have questions, and to improve our site to serve you better.
Will I receive unsolicited e-mail from Hill Shot Golf, LLC?
Hill Shot Golf, LLC will send e-mail confirmation of all orders to our customers. From time to time we may contact our customers by e-mail with a newsletter and information about updates to our site. If you would like to receive e-mail updates from us, please send us an e-mail at email@example.com.
Still uncomfortable ordering online?
If you prefer not to order online you may order by phone, toll free, at 877-445-5746 from 9:00 AM to 5:00 PM EST, Monday through Friday. After these hours, please leave us a message and we will phone you the next business day to take your order and answer your questions.
Conditions of Use
We may change these Terms at any time. By using this web site after a change, you agree to follow and be bound by the Terms as changed. Please read these Terms regularly.
You should assume everything you see, hear, or otherwise receive from or on the Site (the "Contents") is copyright, trademark, trade dress or other intellectual property owned and/or licensed by Hill Shot Golf, LLC. The Contents include images, illustrations, designs, icons, photographs, trademarks, logos, text, software, sounds, video, music, the Site as a whole and any other materials at the Site.
You may use or download the Contents solely for your personal, noncommercial purposes, provided you keep all copyright and other proprietary notices with them. No other type of use is permitted. Downloading or copying Content does not transfer any right, title or interest in any Content to you. The downloading or export of software or technical data from this Site to any jurisdiction in violation of United States export laws is strictly prohibited.
User Comments and Submissions
We welcome your comments regarding our Site, our products and our services. However, any idea, suggestion, or other information you transmit to the Site is, and will be treated as, non-confidential and non-proprietary. Any comment, idea, suggestion, response or other material or information you or others transmit to us through this Site or otherwise shall become entirely Hill Shot Golf, LLC's property. This includes personal information about you and your use of the Site. Please review our Privacy Notice for more information.
You promise that no information or material you transmit to Hill Shot Golf, LLC (hillshotgolf.com) will violate anyone else's right, including copyright, trademark, privacy or other rights. You may not transmit any information that is or contains threatening, libelous, defamatory, scandalous, inflammatory, pornographic, profane or otherwise unlawful, abusive or obscene material. You shall be solely responsible for the content of any Comments you make. Hill Shot Golf, LLC is not responsible or liable for the content of information that others post at or transmit to the Site, for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography or profanity contained in any such information, or for the conduct of any Site user.
Links to Other Sites
If you have any concerns regarding any outside site linked to or from the Site, please direct them to the owner or operator of the outside site. Hill Shot Golf, LLC is not responsible for any outside sites, services or other materials linked to or from the Site, and disclaims all liability for any injury you may experience by using such materials.
Your use of the Site is at your own risk. HILL SHOT GOLF, LLC PROVIDES THIS SITE, ALL CONTENTS, AND ALL SERVICES OFFERED THROUGH OR FROM THE SITE "AS IS" WITHOUT EXPRESS OR IMPLIED WARRANTY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Hill Shot Golf, LLC also does not warrant that your use of the Site, the operation or function of the Site, or any services offered through or from the Site, will be uninterrupted or error free, that defects will be corrected, or that this Site or its server are free of viruses or other harmful elements. Hill Shot Golf, LLC does not make any representations regarding the currency, accuracy or reliability of information on this Site.
HILL SHOT GOLF, LLC SHALL NOT BE LIABLE FOR ANY DAMAGES RELATED TO YOUR USE OF OR INABILITY TO USE THIS SITE, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, SPECIAL, COMPENSATORY OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOSS OF OR DAMAGE TO PROPERTY, EVEN IF HILL SHOT GOLF, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If you are dissatisfied with the Site, any of its Contents, or any of these Terms, we would like to hear from you. You may contact us at firstname.lastname@example.org. However, your sole and exclusive legal remedy is to stop using the Site.
You agree to defend, indemnify and hold Hill Shot Golf, LLC harmless from and against any claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site or your violation of any of these Terms and Conditions.
These Terms shall be construed according to United States law, without regard to conflicts of laws. Any dispute arising under or relating to these Terms, the Contents, the use of the Site, or products or services purchased using this Site, shall be resolved exclusively by the state and federal courts of the State of Kentucky. Your use of the Site constitutes your consent to the jurisdiction and venue of said courts with respect to any such dispute.
Hill Shot Golf, LLC controls and operates this Site from its offices in and around Louisville, Kentucky.
These Terms are the entire agreement between you and Hill Shot Golf, LLC relating to the Site or its Contents. Any other agreements between you and Hill Shot Golf, LLC are superseded and have no force or effect.
If Hill Shot Golf, LLC believes you have failed to comply with these Terms, or for any other or no reason, Hill Shot Golf, LLC may deny you access to the Site immediately without notice. The restrictions, including restrictions with respect to the Content, disclaimers and liability limitations in these Terms shall continue to apply. Upon denial of access, you must promptly destroy all Content downloaded or obtained from this Site, as well as all copies of Content.